Returns & Refunds policy

Return and Refund Policy

Welcome to xavierxplorers.com! We aim to provide you with the best Outdoor and Travel products to enhance your adventures. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

To initiate a return, please contact us at [email protected] within 30 days of receiving your order. Please include your order number and the reason for the return in your email. Returns will not be accepted without prior authorization.

  • Returned items must be in their original condition, unused, and with all tags attached.
  • Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
  • We recommend using a trackable shipping service for your return to ensure its safe arrival.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of